Modify or Cancel Order

Last Updated: January 2026

At Attatwir, we understand that customers may need to make changes to an order after it has been placed. This Modify or Cancel Order Policy explains the conditions, timelines, and procedures for requesting order modifications or cancellations. It is designed to provide clarity while maintaining efficient order processing.

By placing an order on attatwir.com, you agree to the terms outlined in this policy.

1. Order Modification Overview

Order modifications may include changes to:

• Shipping address
• Contact information
• Item size or quantity (subject to availability)

All modification requests are subject to the current order status and processing timelines.

2. Timeframe for Modifications

Customers may request order modifications only before the order enters processing.

Important time considerations include:

• Orders begin processing quickly to meet delivery timelines
• Requests must be submitted as soon as possible after order placement
• Requests received after processing begins cannot be guaranteed
• Once an order has been processed or shipped, modifications are no longer possible.

3. Order Cancellation Policy

Cancellation eligibility:

• Orders may be canceled before processing begins
• Once an order is processed or shipped, cancellation is no longer possible
• If cancellation is not available, customers may refer to our Return & Refund Policy for post-delivery options.

4. Order Cut-Off Time

Detail	Time
Daily Order Cut-Off	5:00 PM (EST)
Processing Days	Monday – Friday

Orders placed after the cut-off time or on non-business days will begin processing on the next business day.

5. How to Request a Modification or Cancellation

To request an order modification or cancellation:

• Contact Attatwir customer support immediately after placing your order
• Provide your order number
• Clearly state the requested change or cancellation
• Include updated information if applicable
• Await confirmation from our support team

Requests are handled on a first-come, first-served basis.

6. Fees & Charges

No modification fees.

No cancellation fees.

No penalties for eligible requests.

Once an order has been shipped, original shipping charges remain non-refundable.

7. Address Change Requests

Address changes are permitted only before processing begins.

Customers are responsible for providing accurate shipping details at checkout. Attatwir is not responsible for delivery issues resulting from incorrect or incomplete addresses provided after processing has started.

8. Out-of-Stock or Availability Issues

If a requested modification involves an item that becomes unavailable:

• Customers will be notified promptly
• Alternative options or cancellation may be offered

9. Failed Modification or Cancellation Requests

If a modification or cancellation request cannot be fulfilled:

• The order will proceed as originally placed
• Customers may initiate a return after delivery in accordance with our Return & Refund Policy

10. Customer Support Availability

Our customer support team is available to assist with order changes during the following hours:

Detail	Availability
Support Hours	8:00 AM – 7:00 PM (EST), Monday – Saturday

Requests received outside support hours will be addressed on the next business day.

11. Policy Limitations

Attatwir reserves the right to:

• Decline modification or cancellation requests once processing has begun
• Limit requests in cases of suspected misuse, abuse, or fraudulent behavior

12. Policy Updates

This Modify or Cancel Order Policy may be updated at any time. Changes will be reflected on this page with an updated “Last Updated” date.

Customers are encouraged to review this policy before placing an order.

13. Contact Information

For modification or cancellation requests, please contact Attatwir customer support during business hours:

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Official Website: attatwir.com

Email Support: support@attatwir.com

Physical Address: 8192 W VILLA RD, VILLA RICA, GA 30180, UNITED STATES

Thank you for shopping with Attatwir. We appreciate your understanding and are committed to providing a smooth, transparent, and reliable ordering experience.