Refund & Return Policy

Last Updated: January 2026

At Attatwir, customer satisfaction is our top priority. We stand behind the quality of our products and aim to provide a fair, transparent, and customer-friendly return and refund experience. This Return & Refund Policy explains the conditions, timelines, and procedures for returning products and receiving refunds.

By placing an order on attatwir.com, you agree to the terms outlined in this policy. We encourage all customers to review this document carefully before making a purchase.

1. Return Eligibility Overview

We offer a generous 60-day return window to give customers ample time to evaluate their purchase.

• Return Window: 60 days from the delivery date
• Refund Processing Time: Within 8 days after return approval
• Restocking Fees: None
• Return Fees: None
• Refund Amount: 100% of the item purchase price

Returns that meet the conditions outlined in this policy are accepted without penalty.

2. Return Window (60 Days)

Customers may request a return within 60 calendar days from the date the order is marked as delivered. Requests submitted after the 60-day window may not be eligible for return.

The delivery date is determined by carrier tracking confirmation. This extended return period allows sufficient time to assess fit, comfort, and overall quality.

3. Condition of Returned Items

To be eligible for a return, items must meet the following conditions:

• Unworn and unused
• Free from stains, odors, or damage
• In original condition
• Returned with original packaging (if applicable)

Items showing signs of excessive wear, alteration, or misuse may not qualify for a refund.

4. Non-Returnable Items

The following situations may render an item ineligible for return:

• Items returned after the 60-day window
• Products damaged due to misuse or improper care
• Items missing essential components originally included with the order

If a return request is denied, customers will be notified with an explanation.

5. Return Process

To initiate a return, customers must follow the steps below:

• Contact Attatwir customer support within 60 days of delivery
• Provide your order number, item(s) to be returned, and reason for return (optional)
• Await return authorization and instructions
• Ship the item according to the provided guidelines

Returns sent without prior authorization may experience processing delays.

6. Return Shipping Costs

No return shipping fees are charged by Attatwir. No restocking or handling fees apply. No administrative fees are added at any stage. Our goal is to ensure a smooth and risk-free shopping experience.

7. Refund Policy Overview

Stage	Timeframe
Return Received & Inspected	1 – 3 business days
Refund Processing	Within 8 business days
Funds Reflected	Depends on original payment method

Refunds are issued to the original payment method used at checkout unless otherwise required by law.

8. Refund Method

Refunds are processed using the same payment method used for the original purchase, including credit cards, debit cards, and other supported electronic payment methods. Processing time may vary depending on your bank or payment provider.

9. Partial Returns

If only part of an order is returned, the refund will reflect only the returned item(s). Original shipping fees are not deducted, and no penalties apply for partial returns.

10. Exchanges

At this time, Attatwir does not process direct exchanges. Customers wishing to receive a different size or style should return the original item for a refund and place a new order separately.

11. Damaged or Defective Items

If an item arrives damaged or defective, contact customer support within 48 hours of delivery and provide clear photos of the item and packaging. After verification, an appropriate resolution will be offered at no cost.

12. Incorrect Items

If you receive an incorrect item, notify our support team as soon as possible. We will resolve the issue promptly without additional charges.

13. Refund Delays

If a refund has not appeared after the stated timeframe, please check with your bank or payment provider, verify your refund confirmation, or contact our support team for assistance.

14. Abuse of Returns

We reserve the right to limit or refuse returns in cases of suspected abuse, excessive return activity, or fraudulent behavior to protect the integrity of our service.

15. Customer Support

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Official Website: attatwir.com

Email Support: support@attatwir.com

Physical Address: 8192 W VILLA RD, VILLA RICA, GA 30180, UNITED STATES

16. Policy Updates

Attatwir reserves the right to modify this Return & Refund Policy at any time. Updates will be reflected on this page with a revised “Last Updated” date.

17. Contact Information

For questions regarding returns, refunds, or eligibility, please contact Attatwir customer support during business hours. We are committed to providing clear guidance and dependable service.

Thank you for shopping with Attatwir. We value your trust and are dedicated to delivering high-quality products with fair, transparent, and customer-first policies.